HAPPY TO HELP
Customer care and service skills are values to which we have been committed for more than 30 years. In a new age of communication and information, however, it is becoming more and more important to be even closer to our customers, to react quickly and without complications to their individual wishes.
We have a direct line to you. Our order number and question and response service Happy to Help (is a specially established Hotline that makes it possible for you to receive personal consultation during normal business hours, Monday-Friday 10:00-19:00 for example for questions in regard to the item numbers, their correct definition in your personal case and the order procedure or standards. Use this service! Our friendly and skilled employees are there for you, and they’re happy to help you along.
Or you may put a line at firstname.lastname@example.org